Terms of Use

These Terms of Use govern your access to and use of our online gaming platform, including all services, features, and content provided through our website. By creating an account, accessing our services, or participating in any gaming activities, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws of Australia. These terms constitute a legally binding agreement between you and our platform, and your continued use of our services indicates your ongoing acceptance of these provisions.

Last updated: January 28, 2026

1. Acceptance and Eligibility Requirements

By accessing our platform, you confirm that you meet all eligibility requirements and agree to comply with these terms. Your use of our services is contingent upon your acceptance of all provisions contained herein, including any future modifications or updates. We reserve the right to refuse service to any individual who does not meet our eligibility criteria or who violates these terms.

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
  • You must be a legal resident of Australia with the right to access online gaming services
  • You must not be located in any restricted territory or jurisdiction where online gambling is prohibited
  • You must provide accurate and truthful information during registration and account verification
  • You must not have previously been excluded or banned from our platform or any affiliated gaming sites
  • You must have the legal capacity to enter into binding agreements under Australian law

2. Account Registration and Management

Account creation requires the submission of accurate personal information and adherence to our verification procedures. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Any suspicious activity or unauthorized access must be reported immediately to our customer support team.

  • Only one account per person, household, or IP address is permitted
  • All personal information provided must be current, complete, and accurate
  • Account verification may require submission of government-issued identification documents
  • You must notify us immediately of any changes to your personal information
  • Account sharing or transferring account access to third parties is strictly prohibited
  • We reserve the right to suspend or terminate accounts that violate these provisions

3. Gaming Rules and Fair Play

Our platform operates under strict fair play principles and employs certified random number generation systems to ensure game integrity. All games are conducted according to established rules and regulations, with outcomes determined by chance and skill where applicable. Players are expected to participate in gaming activities with honesty and integrity.

  • All games utilize certified random number generators to ensure fair and unbiased outcomes
  • Game rules and payout structures are clearly displayed and accessible before gameplay
  • Any attempt to manipulate games or exploit system vulnerabilities is prohibited
  • Collusion, cheating, or fraudulent activity will result in immediate account termination
  • We reserve the right to void bets and confiscate winnings obtained through prohibited methods
  • Technical malfunctions void all affected games and bets

4. Deposits and Payment Processing

Financial transactions are processed through secure, licensed payment providers in compliance with Australian financial regulations. All deposits are subject to verification procedures and may require additional documentation to prevent fraud and money laundering. Processing times vary depending on the selected payment method and verification status.

  • Minimum and maximum deposit limits apply and vary by payment method
  • All deposits must originate from accounts held in your legal name
  • Third-party payments and anonymous transactions are strictly prohibited
  • Deposit bonuses and promotions are subject to specific terms and conditions
  • Failed or reversed transactions may incur processing fees
  • Currency conversion fees may apply to international transactions

5. Withdrawal Procedures and Limitations

Withdrawal requests are processed according to our established procedures and timeframes, with all transactions subject to identity verification and security checks. We maintain the right to request additional documentation before processing withdrawals to ensure compliance with anti-money laundering regulations and to protect both parties from fraudulent activity.

  • Account verification must be completed before any withdrawal can be processed
  • Withdrawals must be made to payment methods registered in your legal name
  • Minimum withdrawal amounts and processing fees may apply
  • Processing timeframes vary from 24 hours to 7 business days depending on the method
  • Large withdrawal amounts may require additional verification and extended processing times
  • We reserve the right to implement withdrawal limits for security purposes

6. Bonus Terms and Promotional Offers

Promotional offers, bonuses, and rewards are provided at our discretion and are subject to specific terms and conditions that must be met before any associated winnings can be withdrawn. All promotional activities are designed to enhance the gaming experience while maintaining fair play standards and regulatory compliance.

  • Bonus funds are subject to wagering requirements before conversion to withdrawable funds
  • Promotional offers may have expiration dates and usage restrictions
  • Bonus abuse or exploitation will result in forfeiture of promotional funds and potential account closure
  • Maximum bet limits may apply when playing with bonus funds
  • Game restrictions may limit which games contribute to wagering requirements
  • We reserve the right to modify or cancel promotions without prior notice

7. Responsible Gaming and Player Protection

We are committed to promoting responsible gaming practices and providing tools to help players maintain control over their gaming activities. Our platform includes various features designed to support responsible gambling behavior and to identify potential problem gambling indicators before they become serious issues.

  • Deposit limits, loss limits, and session time limits are available upon request
  • Self-exclusion options allow temporary or permanent account suspension
  • Reality checks and pop-up reminders help track gaming time and spending
  • Links to professional gambling support organizations are prominently displayed
  • Account activity monitoring helps identify unusual or concerning gambling patterns
  • Cooling-off periods provide temporary breaks from gaming activities

8. Privacy and Data Protection

Personal information collected during account registration and gaming activities is protected according to Australian privacy laws and our comprehensive privacy policy. We implement robust security measures to safeguard user data and maintain strict confidentiality standards regarding all personal and financial information.

  • Personal data is collected only for legitimate business purposes and regulatory compliance
  • Information sharing with third parties is limited to essential service providers and regulatory authorities
  • Advanced encryption protects all financial transactions and sensitive data
  • Data retention policies comply with legal requirements and industry standards
  • Users have rights to access, correct, or request deletion of their personal information
  • Security breaches are reported to authorities and affected users according to legal requirements

9. Intellectual Property Rights

All content, software, graphics, and materials available on our platform are protected by intellectual property laws and remain the exclusive property of their respective owners. Users are granted limited access to these materials solely for the purpose of participating in authorized gaming activities on our platform.

  • Unauthorized copying, distribution, or modification of platform content is prohibited
  • Game software and graphics are licensed from certified providers and protected by copyright
  • User-generated content may be subject to monitoring and removal if inappropriate
  • Trademark and logo usage requires explicit written permission
  • Reverse engineering or attempting to access source code is strictly forbidden
  • Violations may result in legal action and permanent platform exclusion

10. Platform Availability and Technical Requirements

Our services are provided on an “as available” basis, with reasonable efforts made to maintain consistent platform availability and performance. Technical requirements and system specifications are subject to change as we implement improvements and security updates to enhance the user experience.

  • Planned maintenance windows may temporarily interrupt service availability
  • Minimum browser requirements and specifications are listed in our technical documentation
  • Mobile compatibility varies by device type and operating system version
  • Internet connectivity issues may affect gameplay and are not grounds for dispute resolution
  • Software updates may be required to maintain access to platform features
  • We are not liable for losses resulting from technical failures or connectivity issues

11. Dispute Resolution and Complaints

We maintain comprehensive procedures for addressing user complaints and resolving disputes in a fair and timely manner. All disputes should first be addressed through our customer support channels before seeking external resolution through regulatory authorities or alternative dispute resolution services.

  • Customer support is available through multiple channels including live chat and email
  • Formal complaints must be submitted in writing with supporting documentation
  • Investigation timeframes vary depending on the complexity of the dispute
  • Independent mediation services are available for unresolved disputes
  • Regulatory authorities provide additional oversight and complaint resolution services
  • Legal action should be considered only after exhausting all alternative resolution methods

12. Termination and Account Closure

Account termination may occur for various reasons including violation of these terms, suspicious activity, or upon user request. The termination process includes final account reconciliation, withdrawal of remaining funds where applicable, and permanent deletion of account access. Both parties reserve the right to terminate this agreement with appropriate notice.

  • Immediate termination may occur for serious violations including fraud or illegal activity
  • Notice periods apply for voluntary account closures and certain policy violations
  • Outstanding balances will be returned according to established withdrawal procedures
  • Bonus funds and promotional credits may be forfeited upon account termination
  • Post-termination obligations include continued compliance with confidentiality provisions
  • Account reactivation may be possible under certain circumstances with management approval